Reviews - Felikian's Carpet One Offical Website | Pasadena Carpet & Flooring Store
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To me the sign of a great company is exemplified by honest salespeople who knowingly go out of their way to be helpful when they know they will not sell you anything. That was the case with Andre and Felikian's as we came in to review carpet samples we will be buying in Northern California after we move. We had a great experience and learned a lot through this trip and are planning to buy from Carpet One in NorCal based on our experience here.
I'm so happy that I found Felikian's carpet! Everyone here was super helpful, especially Greg! They helped my family save close to two thousand dollars!!! We searched high and low for a good flooring company from Orange County (State College Blvd) to many other places in the Valley, but the Felikian's were the best by far. Best place to go for your flooring needs, they will not disappoint!
I had one of the most truly pleasant and satisfying experiences working with this company. I approached them about a month ago to look at redoing the flooring in my upstairs condo. I had originally looked at wood flooring, but opted to go with carpet instead to keep my costs down. They came out twice to get measurements and give advice on the job. I never felt that I was being pressured or being pushed in one direction versus another. I met the owner twice and he was extremely giving of his time and knowledge. When it came time for the installation they were on time, finished early, and cleaned everything up. I am so happy and I will be sure to send as many friends and family there for service as well. I look forward to working with them in the future.
I have been doing business with this company for over 15 years and Greg Felikian has gone above and beyond to help me. I had a flood in my bedroom and the carpet was old and decided to not try to save it. I called him on a Friday afternoon and he had someone out there on Saturday morning!!! How is that for service?! I will never get carpet or flooring installed but from Felikians and EXTREMELY WONDERFUL COMPANY to do work with!!
Whew...I finally have a moment to breathe from moving to do this review! Andre and his team did our new wood and berber flooring, both upstairs and downstairs. From the service, to the style and color selection, to the scheduling, to the labor---they were so professional, detailed, and easy to work with. I had to push back scheduling a couple of times, due to delayed construction. Andre put me at ease and was so very accommodating during such a stressful time. I recommend them to anyone! Thank you Andre and team!!!
Great outfit, great showroom, great prices. I've bought multiple carpets from Edwin. He is attentive and sends email updates between ordering and delivery.
Andre Harmand, my customer service rep, was AMAZING. The HOA we were working with was IMPOSSIBLE. They made everything SO difficult, but Andre rose to the challenge and got the job done. I was hysterical, he was calm and worked through each and every problem. I was so stressed out, but he just stepped up and handled the project. What should have been an easy install was a made a nightmare by this HOA but Andre remained focused and professional and now the unit has a GORGEOUS new floor. THANK YOU, ANDRE HARMAND, you are in a word AMAZING. This is the only place to get your flooring.
We had wood flooring installed in one room and carpet on stairs. Excellent service. A few weeks after the carpet was installed we noticed a thread coming up. We called and they sent someone out. He took one look and said it needed to be completely replaced. Within a week a new installer came and completely replaced the carpet. He was so professional. With each of our installations the clean up was fantastic. The response to our problem was above and beyond. I highly recommend Felikian's Carpet one. I think it's the best service we have ever had!!!
I recently had new carpeting installed by another dealer, and it was a real mess. Was initially unable to get that dealer to take responsibility, and they were clearly trying to manipulate my layman's lack of understanding of what had gone wrong to their advantage. Thus, I called two other carpet dealers, exlaining the stituation and telling them I would like to hire them to come out, take a look, and educate me with their expertise. Felikian Carpet was one of those two companies. Long story short, Andre sent out Alfred (their installer) to my home, and it took Alfred no time to assess and explain the situation to me. And while I offered to pay them fo their time, they refused to take my money. WHO DOES ANYMORE? I WAS SO IMPRESSED. The information they provided me with was key in my eventual successful resolution with the orignal dealer. NO QUESTION BUT THAT I WILL NOW TURN TO FELIKIAN CARPET FOR ALL MY FUTURE FLOORING NEEDS.
I was recommended by a few colleagues to go to Felikian's Carpet One. When I walked in, the service was great as a I was approached immediately by the store manager. I needed new flooring in my entire house, from carpet, to area rugs, to tile and stone. They had all the options at the right prices. I got a quote from a few other locations. I have referred several other of my family, friends and colleagues to Felikian's. They truly understand that the customer is the most important thing!
We had water damage that ruined 1,400 square feet of our 111 year old oak floor. We interviewed 4 different flooring companies who would only recommend engineered wood flooring which we did not want due to the age of our home. Andre from Felikians was recommended to us. We wanted to replace our floor with 9-12 foot long 2 1/4 inch wide and 3/4 inch thick White Oak milled n a rift and quarter sawn manner to match our old floor. The original floor was only 2 inches wide, but we were ok with adding 1/4 inch. Through our niece, a designer, we where able to locate the vendor for the flooring that we wanted. Andre, with the information from our niece, was able to order that wood floor material. Our order is being milled. It is a special order so we had to wait 4 weeks to receive the wood. We negotiated the price of the flooring so that our insurance claim check would cover the cost. So we recommend Andre for his willingness to order our desired wood floor. He is patient and helpful and a gentleman. He measured our home and brought his supervising installer to identify any installation concerns. He is coordinating his services with our Servepro movers. Andre has been very helpful with excellent suggestions regarding the underlayment. He worked with us to find a product within our budget. I will post the rest of my review including comments about the installers when the floor is completely installed.
We went to many stores looking for quality vinyl flooring. We walked in and Andre helped us. He was very professional and everyone was very polite he did not try to be too pushy he just showed us the different options. Sometimes when one goes to a store salespeople at very `` snooty`` assuming you can't afford anything especially if you don't drive up in a real expensive car. We actually didn't buy that day but came back a few days later to buy. Again Andre made a great recommendation as we wanted the installation too. Again he wasn't pushing to upswell just gave us the options. Miguel did our installation as was just as professional. The floor looks great. We weren't looking for the lowest price but we're willing to pay a little more for a good job. You pay for what you get. Miguel was very careful not to make a big mess and was on time.Felikian is top notch if you need flooring! Don't go anywhere else you will be treated right.
I had another company install carpet on my stairs and landings and they did a hack job. I was just about to move in, and was desperate to get it ripped out and done over. I stopped into Felikian's, and they were super helpful. They helped me pick out a carpet, gave me an incredible price, and had it installed for me the following day. It looks great, and they really went out of their way to help me and made sure I was happy with the carpet and the installation. I would highly recommend them!
My HOA decided to work with Felikian's for my carpet replacement. I'm very happy with the new carpet. They came on time for the installation and were professional and efficient. My place looks brand new again and they also followed up with a phone call. I'm a satisfied customer. They have tons of options for flooring and carpet in store, more than Home Depot, Lowe's etc., it's worth stopping by to check out all their samples.
Felikian's retiled our master bathroom several years ago, so when we finally decided to replace our original carpet, we went there. We had gotten one other bid, but found that Felikian's could give us better service and better quality at a better price. Andre Harmand, our specialist, was extremely professional and listened to all of our concerns, helping us find the right carpet for our needs and our budget. The carpet was installed right on schedule and the installers finished sooner than promised. The installers were polite, professional and did not complain about having to move so much furniture! We LOVE our new carpet and would DEFINITELY recommend Felikian's to anyone who wants excellent service, great quality and a very fair price.
Andre was awesome. He came to my house and took the measurement. He helped us select the carpet from the catalog. The prices were very reasonable and lots of selections. The carpet was order and arrive on time. The installer were very prompt and professional . The carpet was as advertise. I would recommend them very highly.
Felikians did a fantastic job putting our floors back together after a home fire. We are VERY picky and they returned time and again to touch up a few little jobs that any other company would have refused to do. Each of their employees are gentlemen and courteous!! I am normally not overly enthusiastic; but this is a class act. The owner even came today to fix a small carpet defect!!! Sako and Gary are fantastic!!
I used Felikians to replace my flooring due to water damage and they were excalent!! Specially Mr. Andre Harmand he took care of everything, all I had to do is set a date for the installation. They match the color of my laminate flooring I have in the up stairs by 99.9% a thing really hard to do!!! In all Iam extremely satisfied with their customer service which you don't see in these days, and their installer were fast and very professional!! I also would and will recommend Felikians to my family and friends and anyone how needs flooring.
This was my second time using Felikian's to replace flooring and I was even more pleased this time than the first. They saved me almost half of what I was quoted by Carousel - they have more options available plus they were having a special which saved quite a bit of $$. The service was excellent both in the store and during installation. We have cats/dogs and I work from home but there was very little disruption during the 2 days it took for installation in two rooms. In the showroom, Lisa Marie was extraordinarily knowledgeable & helpful in selecting the right flooring for our needs & budget. I highly recommend and intend to go to Felikian's again when we replace carpeting in the near future.

Felikian’s Carpet One Floor & Home

Felikian’s Carpet One have always strived to deliver impeccable service and exceed customer expectations. Our efforts have not done noticed and resulted in the 2014 Super Service Award from Angie’s List.

We have one of the largest flooring showrooms in California, and you will always find the best products and great savings.

Our exclusive brands set the industry standard for beauty, style and quality. In fact, every carpet we offer has more than surpassed our own high standards of performance and comfort.

To avoid frustrating flooring mishaps big and small, our carpeting experts are there to guide you through from start to finish, answering tough questions and asking the important ones.

We want you to be 100% happy that the floor we’ve created together is as beautiful as the one in your dreams. If not, we will replace it for free. That’s what we call The Beautiful Guarantee™.

Visit our Pasadena Showroom

188 North Rosemead Boulevard   Pasadena, CA 91107